Profile

I'm a versatile, dynamic and very experienced Technical Analyst, with a proven record of delivering technology services across industry sectors. I have strong design, technical, project and security skills developed within the UK’s top employers and institutions. I'm able to influence at all levels, with the ability to be articulate and be a strong communicator. I possess problem analysis and resolution skills, and I understand what is required to develop and maintain a commercially effective Enterprise IT service and I can provide an experienced profile at all levels.  

 

  • Solutions: A Creative Analyst, expert in both design and delivery, supported by a very successful track record
  • Communication:  Very articulate, quickly builds trust and rapport with both technical and business stakeholders
  • Problem Resolution: A creative and decisive problem solver, able to draw on a wealth of experience
  • Technical Assurance: An experienced Technical Analyst, able to lead teams and align complex projects/changes to standards
  • Project Delivery: Deep & practical understanding of delivery methods and frameworks (ITIL)
  • Enterprise Infrastructure Technologies: Broad and deep knowledge, demonstrated throughout work history
  • Platforms:  Wintel, Virtualisation, AppSense, LoginVSI, App-V, XenDesktop, XenApp, XenServer, VMware, vSphere, ESXi, Hyper-V
  • High Availability & Service Continuity:  Clustering, F5/Citrix Netscaler & MS Load Balancing, MS SQL Data Replication
  • Storage, Backup, Recovery & Archiving:  NAS & SAN (Fibre & iSCSI), Tiered (Symantec, HP, IBM, Dell)
  • Messaging, Collaboration, Directory Services: Exchange, Active Directory, SharePoint, IIS,Apple, iOS, Lync
  • Networking:  Tech. (Cabling, Wireless, TCP/IP), Core Services (DNS, DHCP, VPN,  Firewalls, SSL)
  • Systems Management, Monitoring & Software Deployment:  SCOM, SCCM, Windows Deployment Services, WAIK, Splunk
  • Database, Applications & Business Systems:  Broad experience in bespoke, commodity and 3rd party (SQL, MySQL)
  • Malware Analysis - Cuckoo Sandbox, Invincea & Cynomix, IDA dissembler, Olydbg, x86 assembly

Certifications

  • Microsoft: MCSA 2003, MS 2008 Enterprise Administrator, MCSA 2012. MCTS, MCP
  • Symantec: Certified Security Professional
  • Splunk: Certified Knowledge Manager
  • Tenable: Certified User 
  • VMware: VCP, Cloud, End User Computing, Work Force Mobility
  • Various AppSense Certified Professional 2.0, iTIL V3 Foundation, Solarwinds Certified, LogRhythm Certified Professional, FireEye certified Professional